Returns and Exchanges
We want you to love your purchase from Perfect Collections. If for any reason you’re not completely satisfied with your order, we offer hassle-free returns and exchanges within 2 days of delivery. Here’s how it works:
Returns:
If you wish to return an item, please make sure it meets the following criteria:
- The item is in its original condition, unworn, and with all tags attached.
- The return request is initiated within 2 days of delivery.
To initiate a return, simply contact our customer service team at perfectcollections2011@gmail.com with your order number and reason for return. We’ll provide you with a return shipping label and instructions for returning the item.
Once we receive the returned item and verify its condition, we’ll process your refund to the original form of payment within 2 days.
Exchanges:
Need a different size or color? We’re happy to exchange your item for another one that better suits your needs. To initiate an exchange, please contact our customer service team at perfectcollections2011@gmail.com with your order number and details of the exchange request.
Once we receive your exchange request, we’ll provide you with further instructions on how to return the original item and facilitate the exchange process.
Please note that exchanges are subject to availability. If the desired item is out of stock, we’ll process a refund for the returned item instead.
Contact Us:
If you have any questions or need assistance with your return or exchange, please don’t hesitate to reach out to our customer service team at perfectcollections2011@gmail.com or call us at +91 70109 66427. We’re here to help!